Trac Workflow Chart

Reporter - This is not necessary a person who created/reported a ticket. Ticket Admin can create ticket with any user as Reporter or modify Reporter on existing ticket. Reporter is a person who is responsible for testing, returning ticket to a developer if it needs more work or closing ticket if test is successful.

Owner - a person responcible for implementation/development. Usually tickets are assigned to developers, but can be assigned to testers if no development required.

CC - users that may be interested in receiving emails regarding this ticket updates. For example person who is responsible for documentation. It can also be alternative tester if required. Please, do not add person to CC field if you are not sure. Just leave it blank. We don't want to spam people with emails from Trac.