= Explanation of fields =

'''Reporter''' – Is not necessarily a person who created or reported a ticket. A Ticket Admin can create tickets with any user as Reporter or modify Reporter on existing tickets. Reporter is a person who is responsible for testing, returning the ticket to a developer if it needs more work, or closing the ticket if testing is successful.[[BR]]
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'''Owner''' – a person responsible for implementation / development. Usually tickets are assigned to developers, but can be assigned to testers if no development is required. For example '''Task''' tickets.[[BR]]
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'''CC''' – Users that may be interested in receiving emails regarding ticket updates. It can be a person who is responsible for documentation or an alternative tester.[[BR]]
{{{#!html
<div style='color: #ee0000; font-weight: bold'>Note: Do not add people to the CC field if you are not sure. This may spam people with Trac emails.</div>
}}}
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= Trac Workflow Chart =

[[Image(image-20161021-150244.png)]]